2 Customers; One overpaid, one still needs to pay

How can the following transaction be completed in QuickBooks Pro 2002?

Customer A pays $100.00 deposit by VISA on photos. When job is complete
Customer A pays invoice in full and forgets to deduct $100 deposit. $100.
deposit is still in QuickBooks as a payment received on Customer A's detail
info.

Customer B pays $100.00 deposit by Check on photos. When job is complete,
they still owe a remaining balance and want to send in another check for the
balance; but their friend, Customer A wants to apply their $100.00 payment
stil on account as stated above to Customer B's balance. Customer B will
then pay the remaining amount of balance.

How do we get the $100.00 remaining on Customer A's account to transfer to
Customer B and or how do you record a transaction such as the one above
properly in the books.

I hope this makes sense and that I've included enough information.

A "bank" account called something like "Clearing and Transfer" (sounds
better than something like "Suspense") is useful for this.
Issue a "check/cheque" to the overpaid customer from this account,
charging it to Accounts Receivable. Record a payment from Customer B
deposited to the same "bank" account. Open the Receive Payments
window, Customer A. The check will appear similar to an unpaid
invoice; select it, then "Set Credits" to apply it against the
overpayment.


"Lady" <NoSpamSAMRYKNoSpam DeleteThis @att.netNoSpam> wrote in message
news:UYqOa.43757$0v4.3010102@bgtnsc04-news.ops.worldnet.att.net...
 > How can the following transaction be completed in QuickBooks Pro
2002?
 >
 > Customer A pays $100.00 deposit by VISA on photos. When job is
complete
 > Customer A pays invoice in full and forgets to deduct $100 deposit.
$100.
 > deposit is still in QuickBooks as a payment received on Customer A's
detail
 > info.
 >
 > Customer B pays $100.00 deposit by Check on photos. When job is
complete,
 > they still owe a remaining balance and want to send in another check
for the
 > balance; but their friend, Customer A wants to apply their $100.00
payment
 > stil on account as stated above to Customer B's balance. Customer B
will
 > then pay the remaining amount of balance.
 >
 > How do we get the $100.00 remaining on Customer A's account to
transfer to
 > Customer B and or how do you record a transaction such as the one
above
 > properly in the books.
 >
 > I hope this makes sense and that I've included enough information.
 >
 >
 >
 >
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